Privacy policy
PRIVACY NOTICE
We take your privacy seriously. This privacy notice explains how we collect, use, and protect your personal information when you visit our website and purchase products from us.
What personal information we collect:
We collect the following types of personal information when you make a purchase or create an account on our website:
- Contact information: This includes your name, email address, phone number, and shipping address.
- Payment information: This includes your credit card or other payment information, which is collected and processed securely by our third-party payment processor.
- Order information: This includes information about the products you have ordered, such as the size, color, and quantity.
- Account information: This includes information you provide when you create an account on our website, such as your username and password.
- Device information: We may collect information about the device you are using to access our website, such as the type of device, operating system, and browser.
- IP address: We may collect your IP address for security purposes and to prevent fraud.
- Marketing information: If you have opted-in to receive marketing communications from us, we may collect information about your marketing preferences.
We collect this personal information for the following purposes:
- To fulfill your orders and provide customer service.
- To process payments for your orders.
- To create and manage your account on our website.
- To send you marketing communications, if you have opted-in to receive them.
- To comply with legal and regulatory requirements, such as tax and accounting regulations.
We only collect personal information that is necessary for these purposes, and we will not use your personal information for any other purpose without your consent.
How we collect personal information:
We collect personal information when you fill out the checkout form or create an account on our website. We also use cookies to track your browsing behavior on our website and collect information about your device and location.
We may collect personal information about you from social media companies. We collect this information for the following purposes:
- To personalize your experience on our website by showing you products and promotions that are relevant to your interests.
- To measure the effectiveness of our marketing campaigns.
We only collect personal information from social media companies with your consent, and you can revoke this consent at any time by adjusting your social media privacy settings and cookie settings.
Legal basis for processing personal data:
We process your personal data on the following legal basis:
- To fulfill a contract with you: We process your personal data to process your order, communicate with you about your order, and provide customer service. This processing is necessary to fulfill our contract with you.
- To comply with legal obligations: We process your personal data to comply with our legal obligations, such as tax and accounting obligations.
- To pursue legitimate interests: We process your personal data to prevent fraud, improve our website and services, and market our products and services to you. We believe that these processing activities are necessary for our legitimate interests and do not unduly impact your privacy rights.
- With your consent: We may process your personal data for certain purposes if you have given us your consent to do so. For example, we may ask for your consent to send you marketing emails. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
How we share personal information:
We share your personal information with third-party service providers that help us process your order and deliver your jeans. For example, we use Shopify to host and manage our e-commerce platform. Shopify collects and processes personal information on our behalf in accordance with their privacy policy. Your data is stored through Shopify’s data storage, databases and the general Shopify application. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
We share your personal information with our payment processor to process your payment. We also share your personal information with shipping companies to deliver your products.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. The criteria used to determine the retention period for personal data includes:
- The purpose for which the personal data was collected
- Whether we have an ongoing relationship with you
- Whether we are subject to a legal obligation, contractual obligation or statutory obligation to retain the personal data
- Whether the personal data is necessary for the establishment, exercise or defense of legal claims
When we no longer need to retain your personal data, we will securely delete or anonymize it.
How we protect personal information:
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse and follow industry best practices.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
User Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to access: You have the right to access your personal data that we hold.
- Right to rectification: You have the right to have inaccurate or incomplete personal data that we hold about you corrected or completed.
- Right to erasure: You have the right to have your personal data erased under certain circumstances, such as when the personal data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent and there is no other legal basis for processing the personal data.
- Right to restrict processing: You have the right to restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the personal data, or when the processing is unlawful and you oppose the erasure of the personal data.
- Right to data portability: You have the right to receive the personal data that you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.
- Right to object: You have the right to object to the processing of your personal data under certain circumstances, such as when the processing is based on our legitimate interests, or when the processing is for direct marketing purposes.
- Right to lodge a complaint: If you believe that we have not complied with our obligations under the GDPR, you have the right to lodge a complaint with a supervisory authority.
Please note that we may ask you to verify your identity before responding to your requests. We will respond to your requests within one month, unless the requests are complex or numerous, in which case we may extend the response time by an additional two months.
International Data Transfers
We may transfer your personal information to our servers located in Turkey for processing orders. The laws of Turkey may not provide the same level of protection for your personal information as the laws of your home country.
We have implemented appropriate safeguards to protect your personal information when it is transferred to Turkey.
Contact information
The data controller responsible for the processing of personal data collected through our website is Zb Tekstil Ticaret Limited Sirketi. If you have any questions or concerns about our privacy practices, you can contact us at info@lolofficial.com.
Updates to this Privacy Notice
We may update this privacy notice from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes to this privacy notice by posting a notice on our website or by sending you an email. We encourage you to review this privacy notice periodically to stay informed about our data practices.
Cookie Banner
We use cookies on our website to enhance your user experience and to analyze site usage. By clicking "Accept All Cookies," you consent to the use of all cookies. You can also click "Reject All Cookies" to decline all cookies, except those necessary for the website to function properly. You may visit "Cookie Settings" to provide a controlled consent.
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Cookie Policy
As is common practice with almost all professional websites, this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however, this may downgrade or 'break' certain elements of the site's functionality.
We collect cookies through your use of our website. Cookies are small text files that are stored on your device when you visit our website. We use both first-party and third-party cookies to enhance your user experience and to analyze site usage.
First-party cookies are set by our website and are used to remember your preferences and to provide a personalized experience. Third-party cookies are set by our partners and are used for advertising and analytics purposes.
How We Use Cookies:
We use cookies for a variety of purposes, including to improve your browsing experience and to analyze and measure our website's performance. The cookies we use on our website fall into the following categories:
- Essential Cookies: These cookies are necessary to provide you with services available through our website and to use some of its features. Without these cookies, services such as shopping cart and electronic payment could not be provided.
- Analytics and Performance Cookies: These cookies help us understand how our website is being used, how effective our marketing campaigns are, and help us customize and improve our website for you. These cookies collect information such as how many visitors are using our website, which pages are visited most frequently, and what types of errors are occurring on our website.
- Functionality Cookies: These cookies enable us to personalize our website for you by remembering your preferences and settings.
- Advertising Cookies: These cookies are used to deliver ads relevant to your interests. They also limit the number of times you see an ad and help measure the effectiveness of our marketing campaigns.
We also use third-party cookies on our website, which may include social media and advertising partners. These third-party cookies are subject to their respective privacy policies and are not governed by our cookie policy.
Third-Party Cookies
In some special cases, we also use cookies provided by trusted third parties. The following table details which third-party cookies you might encounter through this site.
|
Cookie Name |
Function |
Retention Period |
|
c_user |
Used by Facebook to authenticate the user's identity and provide targeted advertising |
3 months |
|
datr |
Used by Facebook to identify web browsers used to connect to Facebook, to provide security settings, and to help identify suspicious login activity |
2 years |
|
dpr |
Used by Facebook to optimize the display of content on different devices with different screen resolutions |
1 week |
|
fr |
Used by Facebook to deliver advertising to users who have previously visited our website and to measure and improve the effectiveness of advertising campaigns |
3 months |
|
sb |
Used by Facebook to provide social sharing buttons on our website |
2 years |
|
xs |
Used by Facebook to authenticate the user's identity and provide targeted advertising |
3 months |
|
NID |
Used by Google to store user preferences and information during visits to websites that use Google services |
6 months |
|
__Secure-3PAPISID |
Used by Google to deliver ads relevant to user interests |
2 years |
|
__Secure-3PSID |
Used by Google to store user preferences and information during visits to websites that use Google services |
2 years |
|
__Secure-3PSIDCC |
Used by Google to store user preferences and information during visits to websites that use Google services |
1 year |
|
__Secure-OSID |
Used by Google to store user preferences and information during visits to websites that use Google services |
2 years |
|
X-AB |
Used by LinkedIn to optimize ad delivery based on user behavior |
1 year |
|
sc_at |
Used by Snapchat to collect anonymous data on user behavior and website interactions for analytics purposes |
1 year |
|
_ttp |
Used by Tiktok to optimize ad delivery based on user behavior |
1 year |
|
DEVICE_INFO |
Used by YouTube to store user preferences and information during visits to websites that use YouTube services |
1 year |
|
LOGIN_INFO |
Used by YouTube to store user preferences and information during visits to websites that use YouTube services |
2 years |
|
VISITOR_INFO1_LIVE |
Used by YouTube to estimate the users' bandwidth on pages with integrated YouTube videos |
6 months |
|
YSC |
Used by YouTube to track views of embedded videos |
Session-based |
Contact information
The data controller responsible for the processing of personal data collected through the use of cookies on our website is Zb Tekstil Ticaret Limited Sirketi. If you have any questions or concerns about our privacy practices, you can contact us at info@lolofficial.com.
